Opening via the flipper
While knife is closed, hold knife firmly allowing for knife opening to be clear to open blade. Then apply pressure with your index finger on the flipper. The more pressure, the faster the blade will fully open to locked position.
Unlocking the Blade
The blade will automatically secure when fully opened by the frame lock. To unlock the frame lock, simply push the left frame in the left direction with your thumb until blade is clear. Then push blade down to close. Be sure all fingers are clear before fully closing blade.
We seek to completely satisfy every customer!
If you are not satisfied with products purchased from OUR site, we offer a money back guarantee that is applicable only to products purchased on www.factorequipment.com. Items should be returned in the condition received. Items purchased from our authorized retailers will be repaired or replaced if defective. We want you to feel satisfied with every cent you spend towards our products.
Factor Equipment Lifetime Limited Warranty
We at Factor Equipment are very confident that all of our products can and will serve your daily task for years to come. We warranty each of our products to be free of defects in material and workmanship for the life of the product. If one of our products are proven to be defective due to a manufacturing or material defect, we will repair or replace the knife at no cost to you.
In the event that your Factor Equipment knife breaks under the terms of this warranty, please contact customer service by emailing [email protected]. A customer service representative will provide you with instructions for getting your product serviced. Shipping charges for repair or replacement are not covered under warranty.
Products that are discontinued and not repairable will be worked with on a case by case basis with each customer.
What is not Covered
This warranty runs as long as you own your product unless your Factor Equipment product is modified in any way.
This warranty does not cover breakage or failure due to misuse. Our products are designed to be of high quality and it should be extremely rare that your product break due to effect. Usually they break or fail from what we consider abusive behavior (not covered by warranty):
The warranty can become void if:
- Our knives are used for any purpose other than cutting (improper use).
- The knife is modified in any way.
- There is damage caused by abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening.
- Repairs to your knife are performed by any other source
- unsuitable tasks like prying, pounding, chiseling, and hammering
- most blade tip breakage is not covered by our warranty.
Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of consequential damages, so this exclusion or limitation may not apply to you.
Misuse of your knife can cause serious injury or even death. It can also cause your knife to break or fail and the Factor Equipment limited lifetime warranty will not apply. Failure to properly maintain your knife also may cause its mechanisms to not function properly, which could result in injury to you or damage to the knife.
Like most tools, our knives should be cared for properly. As your knife has been used for an extended period of time, it is possible that the knife may need sharpening or maintenance to retain its usefulness. Any and all maintenance is the responsibility of the knife owner and is not covered by this warranty.