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Warranty & Repairs

Submit Your Information for Warranty and Repair Support

  • Please write a brief description of what is wrong with your product.

WARRANTY & REPAIR SERVICE CENTER
(479) 756-1336

Hours: 8:00 a.m. – 5:00 p.m. CST
5659 North Thompson Street
Springdale, AR 72764 USA
Email: [email protected]

LIFETIME LIMITED WARRANTY

Factor provides a Limited Lifetime Warranty on all its products against defects in materials or workmanship.

Unwarrantable
1. Damage, destruction, disassembly and unauthorized intentional modifications
2. Damage due to improper storage or battery leakage.

REPAIRS

If your Factor Equipment product isn’t performing as you feel it was advertised, then please contact us directly at [email protected] or call 877-402-4880.

All items can reach some type of repair support.  If product is damaged beyond repair, then we will work to support getting you in a replacement product. All warranty repairs or replacements are at the sole discretion of Factor Equipment and we reserve the right to refuse a request.

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